Monthly Archives: July 2009

Quality Part 2: Cleaning Up as You Go

Years ago I had an epiphany that has stuck with me to this day. When I went away to grad school, I finally got an apartment of my own and thus had to cook my own meals (this was before … Continue reading

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Quality Is Not The QA Group’s Responsibility

Whenever an angry customer complains about a product defect, someone is sure to ask “Why didn’t QA find it?”   That’s a logical question based on the assumption that every product has a QA group whose job it is to create … Continue reading

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